Privacy and policies

CtrlAtlas Inc. is the company responsible for the CtrlAtlas public website and its related digital services. CIP by CtrlAtlas Inc. and Renova by CtrlAtlas Inc. are distinct branded operating divisions of CtrlAtlas Inc. This statement explains how personal information may be collected, used, disclosed, retained, and protected when you visit our websites, request services, submit a form, create an account, or communicate with us.

Information may include your name, contact details, company, project details, service requests, account information, correspondence, and technical information such as browser, device, and usage data. We use information to respond to requests, provide services, manage relationships, improve our websites, maintain security, administer accounts, process transactions, and comply with applicable law.

We do not sell personal information. We may share information with service providers that support hosting, communications, security, analytics, payment processing, or requested service delivery. We may also disclose information when required by law or when reasonably necessary to protect people, property, systems, or legal rights. Some service providers may process information outside Canada and are expected to protect it appropriately.

We retain personal information only for as long as reasonably necessary for the purposes described here, operational needs, dispute resolution, security, and legal or accounting requirements. You may request access to or correction of your personal information, ask a privacy question, or withdraw consent where applicable by contacting privacy@ctrlatlas.ca.

Our websites may use necessary cookies and similar technologies to support secure sessions, remember preferences, understand site performance, and provide requested functionality. Service providers operating features on our behalf may receive limited technical information for those purposes.

You can control cookies through your browser settings. Blocking necessary cookies may affect forms, preferences, or other site functionality. Where consent is required for non-essential technologies, the applicable website experience will request it.

You may use these public websites for lawful informational and business purposes. Website content is general information and does not create a construction, technology, professional, or other service engagement unless CtrlAtlas Inc., CIP by CtrlAtlas Inc., or Renova by CtrlAtlas Inc. confirms an engagement in writing.

You must not misuse the websites, interfere with their operation, attempt unauthorized access, upload malicious material, scrape content in a way that burdens our systems, or use our content, logos, or marks without permission. Specific services are governed by the applicable written agreement, quote, order, or other engagement terms.

Website content is provided as available. To the extent permitted by law, we do not guarantee that every page will be uninterrupted, error-free, or suitable for a particular purpose. Nothing in these terms limits rights or remedies that cannot legally be excluded.

Do not use our websites or services to violate law, infringe rights, expose another person’s confidential information, distribute harmful code, evade security controls, impersonate another person or organization, or generate or transmit content that could endanger people or systems.

We may investigate suspected misuse and restrict access where reasonably necessary to protect users, our infrastructure, or third parties. Nothing in this policy authorizes access to systems, buildings, networks, accounts, or data that you are not permitted to access. Report suspected security issues to security@ctrlatlas.ca.